Omega Owners Forum - halfords tool guarantee

mantagte Omega Knight Offline Posts: 1823 Gender:	halfords tool guarantee 09. Dec 2009 at 15:05 is total crap unless you keep your receipt forever bought a 150 piece tool set 4 years ago thought it would be good as it has a lifetime guarentee was not told to keep receipt doing headgasket monday broke the T55 bit took it back to halfords was told as you dont have the receipt tough crap bunch of merchant bankers
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tunnie Over Active Poster Offline Posts: 22520 London, W3 Gender: Drives: 2.2 CD (LPG'd) & BMW R1200 GS	Re: halfords tool guarantee Reply #1 - 09. Dec 2009 at 15:10 thats odd, my local halfrauds replaced mine no issues. Just took the T50 or T55, which had been snapped by that thug omegatoy on my project Senator. They said 'blimey how did you do that', and then promptly got a replacement, maybe worth going to another store
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The Red Baron

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Re: halfords tool guarantee
Reply #2 - 09. Dec 2009 at 15:38

mantagte wrote on 09. Dec 2009 at 15:05:

is total crap unless you keep your receipt forever
bought a 150 piece tool set 4 years ago thought it would be good as it has a lifetime guarentee was not told to keep receipt
doing headgasket monday broke the T55 bit took it back to halfords was told as you dont have the receipt tough crap Angry

bunch of merchant bankers

thats what they told me also, lucky i still have it. Wink

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vauxhall & halfords trade cards

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Jimbob Global Moderator Admin Team Offline Third nipple removal completed succesfuly Posts: 20462 Chester / Flintshire Gender: Drives: 52 3.2 MV6 Estate & 98 3.0 MV6 Manual Estate	Re: halfords tool guarantee Reply #3 - 09. Dec 2009 at 17:13 ive taken back several of those plastacine torx bits, always swapped no problem, witj no receipt. you must have got a jobsworth, try again
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Lazydocker Omega King Offline Victim of Pinky's Power Trip! Posts: 11336 Woodbridge, Suffolk Gender: Drives: 2003 3.2 Elite Estate LPG Converted, inspected and Certified	Re: halfords tool guarantee Reply #4 - 09. Dec 2009 at 18:26 Try another store... You could shout a little as it's meant to be a competitor to Snap On tools and you don't need a receipt with them
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Andy B Over Active Poster Offline Posts: 21988 Bury Lancs Gender: Drives: 1999 3.0 Elite auto/TDM	Re: halfords tool guarantee Reply #5 - 09. Dec 2009 at 18:31 I'd be a bit more forthright!! They have 'Halfords' stamped all over them, so it's obvious where they came from. You are asking for a replacement .... not your money back! Go back in and be prepared to stand your ground!!!
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Del Boy Omega Lord Offline Posts: 9381 Ashford, Kent. Gender: Drives: Various things.	Re: halfords tool guarantee Reply #6 - 09. Dec 2009 at 18:58 Always replaced down here with no recipt and no issues what so ever. Try a different store or do as Andy says mate which is probably the better bet
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Andy B Over Active Poster Offline Posts: 21988 Bury Lancs Gender: Drives: 1999 3.0 Elite auto/TDM	Re: halfords tool guarantee Reply #7 - 09. Dec 2009 at 19:03 Del Boy wrote on 09. Dec 2009 at 18:58: .... or do as Andy says mate which is probably the better bet What about an OOF meet on Great Yarmouth Halford's car park for a bit of back up!
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Del Boy Omega Lord Offline Posts: 9381 Ashford, Kent. Gender: Drives: Various things.	Re: halfords tool guarantee Reply #8 - 09. Dec 2009 at 19:06 Andy B wrote on 09. Dec 2009 at 19:03: Del Boy wrote on 09. Dec 2009 at 18:58: .... or do as Andy says mate which is probably the better bet What about an OOF meet on Great Yarmouth Halford's car park for a bit of back up!
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hercules Ex Member	Re: halfords tool guarantee Reply #9 - 09. Dec 2009 at 19:07 id go in and ask them do your tools come with a lifetime guarantee and when they say yes then say right can you replace this please yer barstewards
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KillerWatt Ex Member	Re: halfords tool guarantee Reply #10 - 09. Dec 2009 at 19:47 Andy B wrote on 09. Dec 2009 at 18:31: I'd be a bit more forthright!! They have 'Halfords' stamped all over them, so it's obvious where they came from. You are asking for a replacement .... not your money back! Go back in and be prepared to stand your ground!!! Agreed, Manta has simply been mugged off and worn it.
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mantagte Omega Knight Offline Posts: 1823 Gender:	Re: halfords tool guarantee Reply #11 - 09. Dec 2009 at 20:30 I'd be a bit more forthright!! They have 'Halfords' stamped all over them, so it's obvious where they came from. You are asking for a replacement .... not your money back! Go back in and be prepared to stand your ground!!! going back in the morning will stand my ground
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mantagte

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Re: halfords tool guarantee
Reply #12 - 09. Dec 2009 at 20:31

just received this e-mail from them

Dear Kev,

Thank you for your email.

In regard to your query, you do need your proof of purchase to return a
product to Halfords.

If it was paid for by card then a statement showing the transaction would
be an acceptable form of proof of purchase too.

Please accept my apologies for your inconvenience.

Kind Regards,

Robin.

Customer Service Advisor

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chrisgixer Omega King Offline Black ones are faster. Posts: 14570 Wokingham Gender: Drives: "Omega Black" 3.2 Elite. Thanks to Joshwyatt.	Re: halfords tool guarantee Reply #13 - 09. Dec 2009 at 21:04 so, dont buy anything from halfords as a gift in case it brakes as the warranty will be void. Load of rubbish. Life is life, the end! As with the trade club card, there are plenty of stores to fine tune your story.
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Marks DTM Calib Administrator Offline Ex Member Posts: 25671 Northern Hemisphere Gender: Drives: Astra J, Mum Bus, Dexta Tractor, 108 DMU wip	Re: halfords tool guarantee Reply #14 - 09. Dec 2009 at 21:20 You have no chance of doing head bolts with the Halfords bits.....they would not get past the 2nd 90deg tightening!
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