What Kevin suggests is a cracking idea, since no money is being taken and its their fault. You have not agreed to any contract, and you have never been in touch with them, you are on firm ground. They now have to prove you took out the contract with a recording of your voice accepting TC's or relvant signed paperwork.

Get proof of postage (with tracking number) signed for works well, i used it for expenses. Its trackable and signed... then if Voda come knocking, ask them to find that letter which you explained everything.

Write to them as Kev says, and will 'dispose' of them shortly.

Then eBay them 

This is all typical of a utility company these days. They have plenty of resources when it comes to raking in money but not when it comes to handling problems.

Keep records of your communications with them, and if you're 100% positive they will have nothing that could be construed to be acceptance of a contract you should have nothing to worry about.

Might be worth a trip to CAB to see if they can suggest anything else you might like to do to make sure you're in the clear.

I would suggest a recorded delivery letter saying you're fed up with trying to contact them, you have not ordered this service nor the 2 phones and, unless you hear from them, you consider the matter closed and you will store their package for a further 7 days before disposing of it. But I'm not a lawyer!

They'll probably end up sweeping up all the garbage in their system in a year or two's time and "selling" the supposed "debts" to a collection agency who will then start hassling you.

.. and checking what the credit agencies have on you when the dust has settled is a good idea.

Kevin

Vodafone have a 7 day cooling off period, as long as you made contact with them within 7 days, saying something like, not mine, dont want it, ordered in error, what ever, I would have thought you should be Ok.

They are pretty good at making notes against calls, so it should be on record.

Chris.

Kevin Wood wrote on 09. Dec 2009 at 16:28:



I have not got any credit though

Darth Loo-knee wrote on 09. Dec 2009 at 16:37:


Any pay monthly phone contract is subject to a credit search and if a bill isn't paid it will be noted against you the contract holder on their credit report.

davethediver wrote on 09. Dec 2009 at 16:41:


Bloody hell fire what a pain in the arse this lot is turning out to be

zirk wrote on 09. Dec 2009 at 16:37:



I have just got off the telephone with these people.
They have told me to write another letter to Vodafone stating exactly whats underneath

These phones are Unsolisted goods and for the purpose of Consumer Protection (distance selling) regulations 2000.
Unless Vodafone collect the phones within 28 days I will treat them as a gift.


But what I have just thought of is if they do collect them they wont be giving me anything for my wasted time and phone calls!!