Omega Owners Forum - just had a slight prang :(

sneakypenguin

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Xbox gamertag MagicGinjaninja

Posts: 345
Birmingham

Drives: 99 T 3.0 Elite

just had a slight prang :(
22. Dec 2009 at 14:17

Good afternoon everyone,

as title, poped into halfords and was reversing into a space, this van suddenly decides it's a good time to slam it in reverse and and go into my rear passenger side door Sad

don't think he knows what mirrors are for.

doesn't look too bad but this close to christmas is rather annoying. Now I need a bit of advice (first prang ever).
Got the guys details, name, address, contact number, van reg no. Do I call my insurance company to let them know whats happened then call someone like helphire as it wasnt my fault to get it sorted?

cheers

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Jimbob Global Moderator Admin Team Offline Third nipple removal completed succesfuly Posts: 20462 Chester / Flintshire Gender: Drives: 52 3.2 MV6 Estate & 98 3.0 MV6 Manual Estate	Re: just had a slight prang :( Reply #1 - 22. Dec 2009 at 14:19 ouch rightly or wrongly I would probably be ringing my insurance company and giving them all the details
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onhisown Ex Member	Re: just had a slight prang :( Reply #2 - 22. Dec 2009 at 14:31 Call your insurance company 1st, and if you are entitled to a courtesy car then your insurance company will arrange that for you. They may not use Helphire, the company where the car goes to for the repair may supply you with a courtesy car, albeit a Corsa OR SUCH LIKE
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mick11 Newbie Offline Posts: 14 Driffield, East Yorkshire Gender: Drives: 1999 V reg 2lt auto CD	Re: just had a slight prang :( Reply #3 - 22. Dec 2009 at 14:34 Ring your insurance company and give them all the details. Most companies have help and advice services to advise you. Also AA or RAC will advise if you are a member. You could need advice as I asume this was not on a public highway and some companies are not interested when accidents are in car parks. Mick
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onhisown Ex Member	Re: just had a slight prang :( Reply #4 - 22. Dec 2009 at 14:35 I was thinking the same Mick, but at this time of year I did not want to be the bearer of sad tidings.
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mick11 Newbie Offline Posts: 14 Driffield, East Yorkshire Gender: Drives: 1999 V reg 2lt auto CD	Re: just had a slight prang :( Reply #5 - 22. Dec 2009 at 14:49 I have had the same broker for about 15 years.My insurance is not the cheapest, but when the wife rolled our car end over end and wrote it off a couple of years ago in the snow,it was all sorted in a couple of week and they paid out the full market value with no hassle. You get what you pay for with insurance companies. Mick
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sneakypenguin Intermediate Member Offline Xbox gamertag MagicGinjaninja Posts: 345 Birmingham Drives: 99 T 3.0 Elite	Re: just had a slight prang :( Reply #6 - 22. Dec 2009 at 14:57 well, just got off the phone with elephant and they're sorting it out. thankfully the van that hit me was insured. they tried putting me through to alabany i think it was but couldn't get through. they're gonna call me sometime soon to get it sorted. releif!
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Mr Hagon Intermediate Member Offline RWD and V6; the only way to travel! Posts: 404 South West London Gender: Drives: '02 Omega Elite 3.2 Estate	Re: just had a slight prang :( Reply #7 - 22. Dec 2009 at 15:30 I seem to remember that when I wrote off my Omega back in Feb I also got a call from Albany which I assume is the company elephant use as part of the legal cover you get these days.
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cruisetopoland Omega Knight Offline Posts: 1352 UK Gender: Drives: various	Re: just had a slight prang :( Reply #8 - 22. Dec 2009 at 15:31 Only use Helphire or similar if you are doubtful of your insurance company providing a loan car. These third party companies cost the insurers more than sorting direct (someone has to pay them) and ultimately mean everyone gets a premuim rise in the future.
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sneakypenguin Intermediate Member Offline Xbox gamertag MagicGinjaninja Posts: 345 Birmingham Drives: 99 T 3.0 Elite	Re: just had a slight prang :( Reply #9 - 22. Dec 2009 at 15:47 well the guy at elephant said they would provide a like for like courtesy car, just hope it can be arranged before thursday as I'm off to birmingham to spend crimbo with my mum
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cruisetopoland Omega Knight Offline Posts: 1352 UK Gender: Drives: various	Re: just had a slight prang :( Reply #10 - 22. Dec 2009 at 15:54 sneakypenguin wrote on 22. Dec 2009 at 15:47: well the guy at elephant said they would provide a like for like courtesy car, just hope it can be arranged before thursday as I'm off to birmingham to spend crimbo with my mum You'll probably get a nice E-class then!! Enjoy
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cruisetopoland

Omega Knight

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Posts: 1352
UK
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Drives: various

Re: just had a slight prang :(
Reply #11 - 22. Dec 2009 at 15:59

cruisetopoland wrote on 22. Dec 2009 at 15:54:

sneakypenguin wrote on 22. Dec 2009 at 15:47:

well the guy at elephant said they would provide a like for like courtesy car, just hope it can be arranged before thursday as I'm off to birmingham to spend crimbo with my mum

You'll probably get a nice E-class then!! Enjoy Thumbs Up!

Be aware that if you are away for longer than it takes to repair, they will still want it back the second the Omega is done. Should not be an issue with bodyshops closing for Christmas and the after-snow-collision-repair rush though. So the van driver got you a flash new car for your Christmas trip then Grin

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sneakypenguin Intermediate Member Offline Xbox gamertag MagicGinjaninja Posts: 345 Birmingham Drives: 99 T 3.0 Elite	Re: just had a slight prang :( Reply #12 - 22. Dec 2009 at 17:29 lol, yeah, looking forward to whatever they give me, if they ever phone me back! doubt they're going to call now, probably finished for the day.
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Entwood Omega King Offline Quietly Confident Posts: 13708 North Wiltshire Gender: Drives: 3.2 Elite (with LPG)	Re: just had a slight prang :( Reply #13 - 22. Dec 2009 at 17:34 Elephant must be getting peed off with idiots reversing into their clients cars !! I'm with them to, and awaiting the news on my repairs.. Albany are the 3rd party recovery folks .. will try to get back your uninsured losses ... ie your excess ..
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sneakypenguin Intermediate Member Offline Xbox gamertag MagicGinjaninja Posts: 345 Birmingham Drives: 99 T 3.0 Elite	Re: just had a slight prang :( Reply #14 - 22. Dec 2009 at 17:40 well the elephant guy said they were going to waive my excess as it wasn't my fault which is a result
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