Omega Owners Forum - Please rip me off!

Malcolm_D

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Please rip me off!
05. Nov 2010 at 20:20

This relates to a long story of air con woes which I will avoid going over. Sad

My issue is that I had a leaking service connector valve on the air con, I went into my local dealer and the quoted me 5 hours of labour and the cost of the part £180 ish to sort the problem. Shocked

Thanks to the guys on here I was informed that the valves can be replaced on their own for about £5 each,

So why the hell did I get a BS quote instead of being told by the stealers that all they needed to replace was the valve and then regas the beast? Angry

I specifically told tham that the valve was leaking so they cannot claim ignorance.
If it were not for the OOfs I could be seriously skint for no reason. Angry

Beware the stealers, always check with the OOFs. Thumbs Up!

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Big_Roger Intermediate Member Offline Posts: 387 Southampton Gender: Drives: 02 3.2 Auto Estate X Plod	Re: Please rip me off! Reply #1 - 06. Nov 2010 at 13:04 Hi, Did you get the valves separately and find someone with the fitting tool & fitted OK Is your Aircon OK now ? Roger
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Malcolm_D

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Re: Please rip me off!
Reply #2 - 06. Nov 2010 at 16:17

Sourced the valves, the one which leaked can be removed as a unit rather than having to removed the valve from its holder - it simply screws off. Got it booked in for Tuesday at a garage I trust who do air con regassing, they will pressure test the system, clean and regas - fingers crossed!
Big thanks to you Thumbs Up!

for getting me heading in the right direction and to AndyC for the diagrams. Thumbs Up!

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chrisgixer

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Re: Please rip me off!
Reply #3 - 06. Nov 2010 at 17:32

Stealerships aren't known as stealers for no reason. Always ask here first IMO. Even for simple stuff, solutions are always evolving and changing according to knew products, ideas and procedures.

Idealy only use the parts dept for the cheep stuff, they do some good deals such as gm spark plugs and oil, ESP on trade club, but I think it's safe to say, avoid the service dept like death itself. Angry

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« Last Edit: 06. Nov 2010 at 17:33 by chrisgixer »

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Andy B

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Re: Please rip me off!
Reply #4 - 06. Nov 2010 at 17:42

chrisgixer wrote on 06. Nov 2010 at 17:32:

Stealerships aren't known as stealers for no reason. Always ask here first IMO. Even for simple stuff, solutions are always evolving and changing according to knew products, ideas and procedures.

Idealy only use the parts dept for the cheep stuff, they do some good deals such as gm spark plugs and oil, ESP on trade club, but I think it's safe to say, avoid the service dept like death itself. Angry

Having strayed into Ford's parts dept next to our Vauxhall dealership I can say that in Bury (Lancs Wink

) Vauxhall win hands down. I only wanted a fan belt ..... admittedly it was for a 20+ yrs old Granada ..... I even went in with a Motorcraft part number from the old belt, but was treated with complete indifference by the short 4rse little tw@ on the other side of the counter ..... I felt like dragging him over it. Angry

I'd like to see the Manager please!!!!!! ..... he was very helpfull ...... I think he'd have liked to thump him too Roll Eyes

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chrisgixer

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Re: Please rip me off!
Reply #5 - 06. Nov 2010 at 17:49

Andy B wrote on 06. Nov 2010 at 17:42:

chrisgixer wrote on 06. Nov 2010 at 17:32:

Stealerships aren't known as stealers for no reason. Always ask here first IMO. Even for simple stuff, solutions are always evolving and changing according to knew products, ideas and procedures.

Idealy only use the parts dept for the cheep stuff, they do some good deals such as gm spark plugs and oil, ESP on trade club, but I think it's safe to say, avoid the service dept like death itself. Angry

Having strayed into Ford's parts dept next to our Vauxhall dealership I can say that in Bury (Lancs Wink

) Vauxhall win hands down. I only wanted a fan belt ..... admittedly it was for a 20+ yrs old Granada ..... I even went in with a Motorcraft part number from the old belt, but was treated with complete indifference by the short 4rse little tw@ on the other side of the counter ..... I felt like dragging him over it. Angry

I'd like to see the Manager please!!!!!! ..... he was very helpfull ...... I think he'd have liked to thump him too Roll Eyes

well give us a shout next time your in there, we'll come and watch/help. Grin

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Andy B Over Active Poster Offline Posts: 21988 Bury Lancs Gender: Drives: 1999 3.0 Elite auto/TDM	Re: Please rip me off! Reply #6 - 06. Nov 2010 at 17:56 chrisgixer wrote on 06. Nov 2010 at 17:49: ...., we'll come and watch/help. I wouldn't have needed any help.
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chrisgixer Omega King Offline Black ones are faster. Posts: 14570 Wokingham Gender: Drives: "Omega Black" 3.2 Elite. Thanks to Joshwyatt.	Re: Please rip me off! Reply #7 - 06. Nov 2010 at 17:59 Andy B wrote on 06. Nov 2010 at 17:56: chrisgixer wrote on 06. Nov 2010 at 17:49: ...., we'll come and watch/help. I wouldn't have needed any help. Aw, your no fun.
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Andy B Over Active Poster Offline Posts: 21988 Bury Lancs Gender: Drives: 1999 3.0 Elite auto/TDM	Re: Please rip me off! Reply #8 - 06. Nov 2010 at 18:09 chrisgixer wrote on 06. Nov 2010 at 17:59: Andy B wrote on 06. Nov 2010 at 17:56: chrisgixer wrote on 06. Nov 2010 at 17:49: ...., we'll come and watch/help. I wouldn't have needed any help. Aw, your no fun.
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V6 CDX-er

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Sheffield

Drives: V6 Omega. TVR Chimarea. land Rover Discovery. Seat Toledo.

Re: Please rip me off!
Reply #9 - 08. Nov 2010 at 11:06

Andy B wrote on 06. Nov 2010 at 17:42:

chrisgixer wrote on 06. Nov 2010 at 17:32:

Stealerships aren't known as stealers for no reason. Always ask here first IMO. Even for simple stuff, solutions are always evolving and changing according to knew products, ideas and procedures.

Idealy only use the parts dept for the cheep stuff, they do some good deals such as gm spark plugs and oil, ESP on trade club, but I think it's safe to say, avoid the service dept like death itself. Angry

Having strayed into Ford's parts dept next to our Vauxhall dealership I can say that in Bury (Lancs Wink

) Vauxhall win hands down. I only wanted a fan belt ..... admittedly it was for a 20+ yrs old Granada ..... I even went in with a Motorcraft part number from the old belt, but was treated with complete indifference by the short 4rse little tw@ on the other side of the counter ..... I felt like dragging him over it. Angry

I'd like to see the Manager please!!!!!! ..... he was very helpfull ...... I think he'd have liked to thump him too Roll Eyes

I can never understand that attitude from people. It doesn't matter how small a customer is, they are still a customer, still spending money, still paying your wages. Just because they are coming in and spending £10 today, doesn't mean that they won't be coming back and spending £1000 or even £10'000 tomorrow.

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Kevin Wood

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Re: Please rip me off!
Reply #10 - 08. Nov 2010 at 11:24

Andy B wrote on 06. Nov 2010 at 17:42:

Having strayed into Ford's parts dept next to our Vauxhall dealership I can say that in Bury (Lancs Wink

) Vauxhall win hands down. I only wanted a fan belt ..... admittedly it was for a 20+ yrs old Granada ..... I even went in with a Motorcraft part number from the old belt, but was treated with complete indifference by the short 4rse little tw@ on the other side of the counter ..... I felt like dragging him over it. Angry

I'd like to see the Manager please!!!!!! ..... he was very helpfull ...... I think he'd have liked to thump him too Roll Eyes

Contrary to my experiences. When I was building the kit car I pestered the local Ford dealers endlessly. They were always able to find parts I needed despite normally not being able to tell them what vehicle / model / VIN / Reg. number they came from.

The local Vauxhall dealer have often struggled to find the right parts even when I can give them all of the above, and the part number of the part. Roll Eyes

It all comes down to whether the guy at the counter can be bothered. Sad

Kevin

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Andy B Over Active Poster Offline Posts: 21988 Bury Lancs Gender: Drives: 1999 3.0 Elite auto/TDM	Re: Please rip me off! Reply #11 - 08. Nov 2010 at 11:37 Kevin Wood wrote on 08. Nov 2010 at 11:24: ..... It all comes down to whether the guy at the counter can be bothered. Kevin In a nut shell! Which is why andyc @ Drive can get you parts that other dealers say are NLS, even if they've to come from Germany
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Dave Elite

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Drives: 3.0 elite and Rides: ZX7R Kawasaki

Re: Please rip me off!
Reply #12 - 08. Nov 2010 at 12:24

Malcolm_D wrote on 05. Nov 2010 at 20:20:

This relates to a long story of air con woes which I will avoid going over. Sad

My issue is that I had a leaking service connector valve on the air con, I went into my local dealer and the quoted me 5 hours of labour and the cost of the part £180 ish to sort the problem. Shocked

Thanks to the guys on here I was informed that the valves can be replaced on their own for about £5 each,

So why the hell did I get a BS quote instead of being told by the stealers that all they needed to replace was the valve and then regas the beast? Angry

I specifically told tham that the valve was leaking so they cannot claim ignorance.
If it were not for the OOfs I could be seriously skint for no reason. Angry

Beware the stealers, always check with the OOFs. Thumbs Up!

Getting yourself "seriously skint" for the sake of air con would seem a bit silly as well.

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nitro Junior Member Offline Posts: 191 wokingham berkshire Gender: Drives: 1998 2.0 GLS 2001 3.2 MV6 2000 3.0 MV6	Re: Please rip me off! Reply #13 - 08. Nov 2010 at 12:50 Had the same with my local stealers for a schrader valve on my 3.2 a/c total bill £600 and that was 2years ago!!
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wingman

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Hastings
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Drives: Insignia Elite 2.0 CDTi (3.2 LPG Elite Now Sold)

Re: Please rip me off!
Reply #14 - 08. Nov 2010 at 14:28

Malcolm_D wrote on 06. Nov 2010 at 16:17:

Sourced the valves, the one which leaked can be removed as a unit rather than having to removed the valve from its holder - it simply screws off. Got it booked in for Tuesday at a garage I trust who do air con regassing, they will pressure test the system, clean and regas - fingers crossed!
Big thanks to you Thumbs Up!

for getting me heading in the right direction and to AndyC for the diagrams. Thumbs Up!

Malcolm can you detail source as I have had same prob only valve did eventually reseat after re-gas but I don't think system was completely topped up. Had same experience as others with the local stealers although this was surprising as they are normally fairly good and it helps knowing the guy behind the parts counter who gives me trade. Some GM parts are better priced and quality than alternative pattern ones in my experience, although the price on some of them is nothing short of exorbitant and pattern parts or secondhand is way to go.

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