Omega Owners Forum - Advice needed to give to garage

v6miggy

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Advice needed to give to garage
08. Feb 2011 at 11:07

I recently had the rear brakes done. New discs, pads, handbrake shoes and a 2nd hand calliper on o/s/r and had 2nd hand abs ecu fitted.
The car needs to go back for the following:
1. Handbrake doesn't hold on steep hills.
2. There is a clonking-cum-clicking noise when I touch the foot brake; from the o/s/r when travelling forwards, quite loud.
3. A rattle from the back when going over a bump.
4. Coolant level warning been on since getting car back but coolant level is good.
I also found a small part in the scuttle. Looks like 13mm hex head, about 10mm long with an o-ring at start of thread. Has a green discolouring to it. Not sure where it is from or if connected to coolant but as I say, no coolant loss.

Any advice to give to garage on return would be good. Thumbs Up!

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tunnie

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Re: Advice needed to give to garage
Reply #1 - 08. Feb 2011 at 11:13

v6miggy wrote on 08. Feb 2011 at 11:07:

I recently had the rear brakes done. New discs, pads, handbrake shoes and a 2nd hand calliper on o/s/r and had 2nd hand abs ecu fitted.
The car needs to go back for the following:
1. Handbrake doesn't hold on steep hills.
2. There is a clonking-cum-clicking noise when I touch the foot brake; from the o/s/r when travelling forwards, quite loud.
3. A rattle from the back when going over a bump.
4. Coolant level warning been on since getting car back but coolant level is good.
I also found a small part in the scuttle. Looks like 13mm hex head, about 10mm long with an o-ring at start of thread. Has a green discolouring to it. Not sure where it is from or if connected to coolant but as I say, no coolant loss.

Any advice to give to garage on return would be good. Thumbs Up!

First off change your garage.

Most of those issues are from when they did the rear brakes, assume discs were fitted? Its not been done right!

For coolant, open cap (with engine cold) push the float sensor a few times, it often sticks. You can get a replacement tank for about £30 Thumbs Up!

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Do you break V6's as often as TheBoy? Then you need tunnie's towing services, recovery costs are just the humiliation of being towed by 2/3's of an engine

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v6miggy Senior Member Offline Posts: 890 Gender: Drives: 2000 2.5V6 CDX	Re: Advice needed to give to garage Reply #2 - 08. Feb 2011 at 11:22 When they finished they told me that the pins had been put in the wrong way round before and the had to cut them off. After fitting everything, 1 of the wheel studs was catching on something so they swaped it for a shorter one from the front wheel. Not sure what this was about!
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Andy B Over Active Poster Offline Posts: 21988 Bury Lancs Gender: Drives: 1999 3.0 Elite auto/TDM	Re: Advice needed to give to garage Reply #3 - 08. Feb 2011 at 11:24 tunnie wrote on 08. Feb 2011 at 11:13: ... First off change your garage. ...... That's my thought too. How about a photo of what you found on the scuttle. I wonder if it's from your air/con somewhere
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v6miggy

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Re: Advice needed to give to garage
Reply #4 - 08. Feb 2011 at 11:24

tunnie wrote on 08. Feb 2011 at 11:13:

v6miggy wrote on 08. Feb 2011 at 11:07:

I recently had the rear brakes done. New discs, pads, handbrake shoes and a 2nd hand calliper on o/s/r and had 2nd hand abs ecu fitted.
The car needs to go back for the following:
1. Handbrake doesn't hold on steep hills.
2. There is a clonking-cum-clicking noise when I touch the foot brake; from the o/s/r when travelling forwards, quite loud.
3. A rattle from the back when going over a bump.
4. Coolant level warning been on since getting car back but coolant level is good.
I also found a small part in the scuttle. Looks like 13mm hex head, about 10mm long with an o-ring at start of thread. Has a green discolouring to it. Not sure where it is from or if connected to coolant but as I say, no coolant loss.

Any advice to give to garage on return would be good. Thumbs Up!

First off change your garage.

Most of those issues are from when they did the rear brakes, assume discs were fitted? Its not been done right!

For coolant, open cap (with engine cold) push the float sensor a few times, it often sticks. You can get a replacement tank for about £30 Thumbs Up!

Thanks, I'll try that shortly

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ʎɐqǝ uo pɹɐoqʎǝʞ ɐ ʎnq ı ǝɯıʇ ʇsɐן ǝɥʇ sı sıɥʇ.

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v6miggy Senior Member Offline Posts: 890 Gender: Drives: 2000 2.5V6 CDX	Re: Advice needed to give to garage Reply #5 - 08. Feb 2011 at 11:25 Andy B wrote on 08. Feb 2011 at 11:24: tunnie wrote on 08. Feb 2011 at 11:13: ... First off change your garage. ...... That's my thought too. How about a photo of what you found on the scuttle. I wonder if it's from your air/con somewhere I'll get a photo up later. Do any air con parts need removing for abs ecu??
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Andy B

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Re: Advice needed to give to garage
Reply #6 - 08. Feb 2011 at 11:26

v6miggy wrote on 08. Feb 2011 at 11:22:

When they finished they told me that the pins had been put in the wrong way round before and the had to cut them off. After fitting everything, 1 of the wheel studs was catching on something so they swaped it for a shorter one from the front wheel.
Not sure what this was about!

Change your garage.
They sound incompetant! Shocked

Rear pads are held in with pins that are only able to go in one way round no matter how hard you try. Wheel bolts are the same front & back Undecided

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tunnie Over Active Poster Offline Posts: 22520 London, W3 Gender: Drives: 2.2 CD (LPG'd) & BMW R1200 GS	Re: Advice needed to give to garage Reply #7 - 08. Feb 2011 at 11:27 Andy B wrote on 08. Feb 2011 at 11:24: tunnie wrote on 08. Feb 2011 at 11:13: ... First off change your garage. ...... That's my thought too. How about a photo of what you found on the scuttle. I wonder if it's from your air/con somewhere This is another thread we are agreeing on
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Andy B

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Re: Advice needed to give to garage
Reply #8 - 08. Feb 2011 at 11:29

v6miggy wrote on 08. Feb 2011 at 11:25:

Andy B wrote on 08. Feb 2011 at 11:24:

tunnie wrote on 08. Feb 2011 at 11:13:

...
First off change your garage. ......

That's my thought too.

How about a photo of what you found on the scuttle. I wonder if it's from your air/con somewhere Undecided

I'll get a photo up later. Do any air con parts need removing for abs ecu??

I don't know, but even if they did, it's common practice to put stuff back on after you've removed it! Grin

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RobG

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I might have a link, pic
or part number for that

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Re: Advice needed to give to garage
Reply #9 - 08. Feb 2011 at 11:29

v6miggy wrote on 08. Feb 2011 at 11:22:

When they finished they told me that the pins had been put in the wrong way round before and the had to cut them off. After fitting everything, 1 of the wheel studs was catching on something so they swaped it for a shorter one from the front wheel.Not sure what this was about!

All the same size Huh

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Andy B

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Re: Advice needed to give to garage
Reply #10 - 08. Feb 2011 at 11:30

tunnie wrote on 08. Feb 2011 at 11:27:

Andy B wrote on 08. Feb 2011 at 11:24:

tunnie wrote on 08. Feb 2011 at 11:13:

...
First off change your garage. ......

That's my thought too.

How about a photo of what you found on the scuttle. I wonder if it's from your air/con somewhere Undecided

This is another thread we are agreeing on Shocked

It's becoming a bit more than coincidence Grin

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v6miggy Senior Member Offline Posts: 890 Gender: Drives: 2000 2.5V6 CDX	Re: Advice needed to give to garage Reply #11 - 08. Feb 2011 at 11:36 1st time I have used this garage as supposedly good reputation. It seems that they made mistakes on every aspect of the repairs. Anyone know where I can find pictures of the shoe assembly so I can get it in my mind?
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tunnie

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Re: Advice needed to give to garage
Reply #12 - 08. Feb 2011 at 11:39

Andy B wrote on 08. Feb 2011 at 11:26:

v6miggy wrote on 08. Feb 2011 at 11:22:

When they finished they told me that the pins had been put in the wrong way round before and the had to cut them off. After fitting everything, 1 of the wheel studs was catching on something so they swaped it for a shorter one from the front wheel.
Not sure what this was about!

Change your garage.
They sound incompetant! Shocked

Rear pads are held in with pins that are only able to go in one way round no matter how hard you try. Wheel bolts are the same front & back Undecided

Down right dangerous, the pins (imagine big nails) cannot be inserted the wrong way. Unless the bashed them through from the front?

Did they replace the pins and springs?

I'm quite scared about your garage by that last comment Shocked

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Do you break V6's as often as TheBoy? Then you need tunnie's towing services, recovery costs are just the humiliation of being towed by 2/3's of an engine

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v6miggy

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Re: Advice needed to give to garage
Reply #13 - 08. Feb 2011 at 11:41

tunnie wrote on 08. Feb 2011 at 11:39:

Andy B wrote on 08. Feb 2011 at 11:26:

v6miggy wrote on 08. Feb 2011 at 11:22:

When they finished they told me that the pins had been put in the wrong way round before and the had to cut them off. After fitting everything, 1 of the wheel studs was catching on something so they swaped it for a shorter one from the front wheel.
Not sure what this was about!

Change your garage.
They sound incompetant! Shocked

Rear pads are held in with pins that are only able to go in one way round no matter how hard you try. Wheel bolts are the same front & back Undecided

Down right dangerous, the pins (imagine big nails) cannot be inserted the wrong way. Unless the bashed them through from the front?

Did they replace the pins and springs?

I'm quite scared about your garage by that last comment Shocked

I supplied a new fitting kit with all other parts. It took them 9 hours to do brakes and abs ecu. I paid for 6 hours.

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ʎɐqǝ uo pɹɐoqʎǝʞ ɐ ʎnq ı ǝɯıʇ ʇsɐן ǝɥʇ sı sıɥʇ.

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tunnie

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Re: Advice needed to give to garage
Reply #14 - 08. Feb 2011 at 11:50

My advice is don't take it back, find another place, or get a member here to take a look, worth updating your profile with your location, Daz or Elite Pete might be close.

Quote:

1 of the wheel studs was catching on something so they swaped it for a shorter one from the front wheel.

As Rob mentions, the studs are all the same, so they are basically saying your front wheel has shorter studs to the rear?

Run away now! While you still can!

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« Last Edit: 08. Feb 2011 at 11:50 by tunnie »

Do you break V6's as often as TheBoy? Then you need tunnie's towing services, recovery costs are just the humiliation of being towed by 2/3's of an engine

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